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How to access online banking without an internet connection

Even if you don’t have an internet connection at home, you might be able to access your online account using a computer in a bank branch.

You might also be able to access your online bank account through a secure connection at a friend or relative’s home.

If you have a smartphone, you might be able to get a cheap data plan which you can use to access your bank account online.

Find out more in our guide to saving money on your mobile phone

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Find out more

Find out more about Making phone and online bank transfers

Read up on E-payments – why, when and how to use them

Learn How to choose the right bank account

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Protect yourself against scams

Unfortunately, when doing anything online, it’s easy to be targeted by scammers.

Find out more about identifying Online Services scams, including knowing when your bank has legitimately contacted you via email, in our beginner’s guide to scams.

It’s also important to stay safe when transferring money. It can be easy to transfer money to the wrong account.

Do you have more than one account? New services mean you can now see all your accounts in a single banking app. Find out more on our Open Banking and sharing your information online page.

Banking online means accessing your bank account and carrying out financial transactions through the internet on your smartphone, tablet or computer.

It’s quick, usually free and allows you to do tasks, such as paying bills and transferring money, without having to visit or call your bank.

Many banks also have free apps which let you use these services from your smartphone or tablet. Banks take lots of precautions to make sure your online account is safe. These include encrypted websites,